Privacy Policy

1. Introduction

KJC Digital LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes:

• What information we collect
• How we use your information
• Who we share your information with
• How we protect your information
• Your privacy rights and choices

This policy applies to all users of our website, services, incubator program, and applications operated by KJC Digital LLC or its DBAs.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an Account: Name, email address, password, company name, job title
• Apply to Incubator: Business information, pitch materials, financial data, team details
• Use Our Services: Project details, content uploads, communications, support requests
• Make Payments: Billing name, address (payment card data is processed by third-party processors only)
• Contact Us: Name, email, phone number, message content

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking: See Section 8 for details on cookies and similar technologies

2.3 Information from Third Parties

We may receive information about you from:

• Payment processors (transaction status, fraud detection)
• Analytics providers (usage statistics, demographic data)
• Social media platforms (if you connect your accounts)
• Business partners and referral sources

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide and Improve Services

• Create and manage your account
• Process transactions and send receipts
• Deliver requested services and support
• Improve and optimize our platform
• Develop new features and services

3.2 To Communicate with You

• Send transactional emails (confirmations, receipts, updates)
• Provide customer support
• Send marketing communications (with your consent)
• Notify you of changes to our Services or policies

3.3 For Security and Compliance

• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and law enforcement requests
• Enforce our Terms of Service and other agreements
• Protect our rights, property, and safety

3.4 For Analytics and Research

• Analyze usage patterns and trends
• Conduct market research and surveys
• Measure the effectiveness of our marketing campaigns

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

• Contract Performance: To fulfill our agreement with you (e.g., providing Services)
• Legitimate Interests: To improve our Services, prevent fraud, and ensure security
• Consent: For marketing communications and certain data collection (you can withdraw consent anytime)
• Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

5.1 Service Providers and Vendors

We share data with trusted third-party providers who perform services on our behalf:

• Payment Processors: Stripe, PayPal, CCBill, Coinbase Commerce (PCI-DSS compliant)
• Cloud Hosting: Infrastructure and data storage providers
• Analytics: Google Analytics, Mixpanel, or similar (anonymized data)
• Email Services: Transactional and marketing email providers
• Customer Support: Help desk and live chat tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Business Transfers

If KJC Digital is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5.3 Legal Requirements and Safety

We may disclose your information if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of KJC Digital, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues

5.4 With Your Consent

We may share your information with other parties when you explicitly consent to such sharing.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

Retention Periods:

• Account information: Duration of account plus 90 days after closure
• Transaction records: 7 years (for tax and legal compliance)
• Usage logs: 12 months
• Marketing data: Until you unsubscribe or request deletion

After the retention period, we will securely delete or anonymize your data.

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: TLS/SSL encryption for data in transit; AES-256 encryption for sensitive data at rest
• Access Controls: Role-based access, multi-factor authentication (MFA), least privilege principle
• Monitoring: 24/7 security monitoring, intrusion detection, and incident response
• Regular Audits: Periodic security assessments and vulnerability testing
• PCI-DSS Compliance: We do not store payment card data; all payments are processed by PCI-compliant third parties

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies We Use

• Essential Cookies: Required for site functionality (login, security, session management)
• Performance Cookies: Analyze site usage and performance (anonymized)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track conversions and ad performance (optional, requires consent)

8.2 Managing Cookies

You can control cookies through:

• Our cookie consent banner (accept/decline optional cookies)
• Your browser settings (block or delete cookies)
• Opt-out tools provided by ad networks

Note: Blocking essential cookies may affect site functionality.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

9.1 All Users

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails

9.2 GDPR Rights (EEA Users)

• Right to Erasure: "Right to be forgotten" under certain conditions
• Right to Restriction: Limit how we use your data
• Right to Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing anytime
• Right to Lodge Complaint: File a complaint with your local data protection authority

9.3 CCPA Rights (California Users)

• Right to Know: What personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" of your personal information (we do not sell data)
• Right to Non-Discrimination: Equal service regardless of privacy rights exercise

9.4 Exercising Your Rights

To exercise any of these rights, contact us at:

• Email: legal@kjcdigital.com
• Subject line: "Privacy Rights Request"

We will respond within 30 days (or as required by applicable law).

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions (transfers to countries deemed adequate by the EU)
• Binding Corporate Rules or other lawful transfer mechanisms

11. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at legal@kjcdigital.com, and we will delete the information.

12. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending an email notification (for significant changes)

Your continued use of our Services after changes become effective constitutes your acceptance of the revised policy.

14. Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer: